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Our Business Efficiencies course introduces students to the key components of service and quality management. Understanding the best practices for continual improvement is the fastest route to achieving more efficiency in the workplace. This course also covers the important topics of risk and change management and how to properly transition a new service into the work place.

 

 

Introduction
Service Strategy
Service Design
Service Transition
Service Operation
Continual Service Improvement
Exam Preparation

 
 

Lean Six Sigma Introduction
Define Phase
Measure Phase
Analyze Phase
Improve Phase
Control Phase
Green Belt Test

 

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