The Medical Office Assistant Program

Our Medical Office Assistant course is ideal for individuals that want to focus their skills on front office administration. This course introduces the coding and billing skills necessary for processing insurance claims for reimbursement, following up on rejected claims, posting insurance payments, sending patient statements, and handling patient billing inquiries. This course offers comprehensive coverage of the skills and training required to work in either the front or back office.


Medical Office Assistant Program Details

Medical Office Administration

Our Medical Office Assistant course will introduce you to the Health care industry and the medical language used to describe the many systems that make up the human body. Students will also gain a better understanding of medicine that is required in dictation and translation of medical records as well as the skill and knowledge necessary to file insurance claims and reimbursements. Finally, students will acquire the skills needed for the development and ongoing maintenance of electronic health records, along with legal, ethical, and regulatory requirements, HIPAA and HITECH compliance, confidentiality and security, appointment scheduling, and utilizing the Electronic Health Record for administrative, reimbursement, and reporting purposes.

This program includes select content from the following publicly scheduled courses.

  • HI-1011 Medical Office Procedures & Administration
  • HI-1014 Anatomy & Physiology with Medical Terminology
  • HI-1015 Insurance Billing and Coding Essentials
  • HI-1018 Electronic Health Records

Program Length

18 weeks / 324 Clock Hours


  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Billing and Coding Specialist (CBCS)

Career Opportunities

After successfully completing one of our programs, you may qualify for the following career opportunities.

  • Medical Front Office Assistant/Receptionist
  • Medical Records Administrator/Technician
  • Insurance Reimbursement Specialist


The O*NET database is the nation's primary source of occupational information.

Medical Records and Health Information Technicians - 29-2071
Medical Secretaries - 43-6013
Medical Transcriptionists - 31-9094


Common Job Responsibilities

  • Review patients’ records for timeliness, completeness, accuracy, and appropriateness of data
  • Organize and maintain data for clinical databases and registries
  • Track patient outcomes for quality assessment
  • Use classification software to assign clinical codes for reimbursement and data analysis
  • Electronically record data for collection, storage, analysis, retrieval, and reporting
  • Maintain confidentiality of patients’ records

Job Outlook

According to the Bureau of Labor Statistics, employment of Administrative Assistants is projected to grow 15 percent from 2014 to 2024.


Contact Us